The iPECS Unified Communications Solution (UCS) is a powerful multimedia collaboration and productivity tool exclusively designed for the small and medium sized business. Its single server architecture helps small businesses start experiencing next generation communication solutions today, without investment in enterprise level equipment. Productivity enhancing tool
Real-time presence information helps business communicate more efficiently by knowing user status at a glance. You can then choose the best communication method based on the user’s presence information; connect via voice, email, instant messaging or video.
Unlike voice communication, Instant Messaging works as a perfect tool as it combines real time communication whilst allowing each party to continue working on other tasks. Together with 'click to call', iPECS UCS Instant Messaging becomes one of the most powerful communication methods as you can instantly switch from typed to verbal communication.
The virtual office environment demands fast access to colleague information and simple ways of connecting with each other. iPECS UCS makes traditional voice conferences even easier too by using virtual conference rooms, conference group calls or simple ad hoc conferences between users. The UCS system also supports multi-party video conferencing between up to 6 users. Video conferences can be setup without complicated procedures, setup codes or expensive custom hardware.
Users can easily search a central company Database as well as a local private Database stored locally on each user’s computer. Combining the sophisticated call handling features of the iPECS Call Servers with UCS, users can explore the next generation of business communications easily and cost effectively.
UCS users can also conduct private presentations using integrated Desktop and Application Sharing whilst the web-push feature allows two users to surf the internet together without having to be co-located..
Single server solution
iPECS UCS is a single server solution with each component being integrated with one another and controlled by a central management tool (OMS). UCS includes all database technologies within its package, removing the need for expensive 3rd party installations. Licensing is flexible, based on concurrent users which allow you to efficiently license the system only for the number of clients required.
The UCS server is usually located at the main IPECS site but allows networked branch offices to connect remotely. Using public IP networks, such as the Internet, users can also login from remote locations.
Business purpose UC solution
Unlike public instant messaging services which reside on the internet, iPECS UCS provides a secure instant messaging solution. The company owned server monitors all the communications and offers logs and details of client activity. The server also provides remote system monitoring & feature usage statistics for efficient resource management.
Easier to access
Any system should help people to work easily and efficiently rather than train them to change their habits. The intuitive and consistent user interface of iPECS UCS enriches the user communication experience and improves productivity. UCS Clients can be used locally within the businesses IT infrastructure or remotely by using an internet connected PC. (A static Public IP address or VPN is required) |
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